Hotel - STOP List


This list contains Hotels, which were removed by PBI Hotels Worldwide from Network & Global Distribution Systems or placed on probation (Status - Deposit Only to PBI Hotels) for reasons of unethical conduct, unsettled issues or unpaid invoices.

We will not work with above hotel companies in the future, unless they forefeel all obligations binding them by our agreement and present guarantees in form of financial instruments to protect us and our partners from similar incidents in the future. We have a right and obligation to warn our partners, vendors and others such as BBB (Better Business Bureau) etc., to be aware of such conduct and have decide themselves if they wish to work with above hotel companies.

*** To be removed from this list Hotel Companies are required to resolve and settle all issues with PBI Hotels Worldwide, otherwise are permanently enlisted with us.

If you have any questions: info@pbihotels.com

1. INTRODUCTION
   
   PBI Hotels Worldwide operates a hotel representation service and distributes, markets and sells Hotel products to the travel industry worldwide.
   
   
2. DUTIES OF PBI
   
   2.1 PBI shall distribute, market and sell Hotel products through a hotel chain “PBI Hotels Worldwide” via Computer Reservation System service providers, Electronic Systems, Professional Publications, Internet and through its telephone reservation and information services on all Continents.
   
   2.2 PBI retains the right to enhance or modify the Representation Service at its sole discretion During the term of this Service.
   
   2.3 PBI will report to Hotel all bookings received.
   
   2.4 PBI will only issue „confirmation numbers” to clients or travel agents using their Reservation Systems: AMADEUS, WORLDSPAN, SABRE, APOLLO, GALILEO, SITA, AXESS, Internet and others, when it has „open” room availability from the Hotel.
   
   2.5 PBI will issue “confirmation number” to clients or travel agents in case of restricted room availability “R” only if Hotel accepts „request” booking”. PBI requires Hotel to respond to a “request booking” within 30 minutes, if Hotel does not reply within 24 hours than such a “request booking” is auto accepted by the system and changes a “request booking” status into a confirmed reservation status. Such a reservation cannot be turned down by Hotel and client has to be accepted.
   
   2.6 PBI will not generate any transactions in case of Hotels closed room availability “X” – this blocks room sales for the Hotel in all systems and shows to potential clients Hotel being completely sold out. This action will not only block sales to Hotel but will as well turn clients always from potential inquiries.
   
   
3. DUTIES OF HOTEL
   
   3.1 Hotel shall be responsible for ensuring that information supplied to PBI relating to room Rates, room types, room availability, features and services of Hotel are current and Accurate.
   
   3.2 Hotel agrees to honour all reservations made through PBI, as to § 2 and can not turn down Any confirmed reservations compliant with room availability supplied by Hotel considering 48 hours time for load up of such room availability to all systems. In case of Hotels over Booking, Hotel is required to take complete care of the client including finding him Alternative accommodations.
   
   3.3 Hotel is required within 24 hours (except weekends) to inform PBI via fax or email of all
   Changes involving reservation such as extending, shorting, cancelling and no-show of client for the reason of proper issuance of invoice to Hotel by PBI, otherwise later claims will not be accepted.
   
   3.4 Reservations not delivered by PBI to Hotel for technical reasons (such as transmission Errors) will be honoured by Hotel ones they are discovered.
   
   3.5 System Reservation provided by PBI has a lead position over any other reservation made conventional way in case when a potential double booking occurs. Hotel has obligation to turn down such secondary booking and inform reservation source of such incident and as such is prohibited.
   
   3.6 Hotel is required to timely settle all payments to PBI.
   
   * All other additional issues are addressed by individual Hotel Agreements.

We value your Partnership, hope you value ours.

Global Management
PBI Hotels Worldwide
Las Vegas, Nevada
United States of America

 

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